Whether you’re setting up for the first time, improving your playback quality, learning about IPTV, or simply trying to understand how your subscription works — this Help Center is made to guide you gently and clearly. Everything here is written in a friendly, simple tone, so you always know what to do next.
Take your time, explore at your own pace, and if you ever feel stuck, support is always one message away.
This section helps you begin your experience smoothly. IPTV is simple once everything is set up correctly, and these guides walk you step-by-step through activation, choosing the right app, and preparing your connection for stable streaming. If you’re new to IPTV or WizLiv, start here — it ensures you avoid common mistakes and enjoy the best performance from day one.
Different devices handle IPTV in different ways. This section helps you choose the best app for your device, understand how playlists work, and configure settings that dramatically improve stability. Whether you're using a Smart TV, Android box, Firestick, or Apple device, these guides help you get the most from WizLiv.
Most streaming issues can be solved in minutes with the right steps. This section is designed to help you diagnose and fix common IPTV problems such as buffering, missing audio, app crashes, and channels refusing to load. These fixes work for 95% of users and are written so anyone can follow them — no tech experience needed.
Your subscription keeps everything running smoothly. This section helps you understand how payments, renewals, upgrades, and add-ons work. It also explains billing expectations, available payment methods, plan flexibility, and how to adjust your subscription based on your needs — whether you're extending your package or adding devices.
This section helps you manage how you access WizLiv. Learn how to recover lost credentials, understand device limits, protect your account, and update your details safely. If you ever feel unsure about your login or see unexpected behavior, this section explains what’s normal and what to do next.
Whether you’re curious or completely new to IPTV, this section gives you a clear understanding of how everything works. You’ll learn why internet-based TV behaves differently than satellite, the meaning behind quality labels, what affects delay, and what you can do to enjoy the clearest, smoothest viewing experience possible.
If something still isn’t clear or your setup isn’t behaving the way it should, don’t hesitate to reach out. A friendly support specialist will help you step-by-step.