Privacy Policy

Your Privacy Matters at WizLiv

This Privacy Policy governs and defines the categories of data collected by WizLiv, the purposes for its processing, and the rights afforded to you as a user of our service. We are committed to safeguarding your privacy and adhere to the principle of data minimization, collecting only the information essential to providing, operating, and supporting your IPTV subscription.

Your access to and use of WizLiv constitutes your explicit acceptance of the data practices described in this comprehensive policy. If you do not agree with any provision contained herein, your sole recourse is to discontinue use of the service immediately.

Information We Collect

WizLiv collects only the data required to activate, maintain, and support your IPTV subscription.

Account Details

Username, MAC address, or email used to activate your service. This allows us to assign the correct IPTV credentials.

Payment Information

Only payment confirmations are stored — we never store full card details or sensitive financial data.

Connection Metadata

Basic device and app information may be logged temporarily for technical diagnosis and system protection.

Support Messages

Conversations with support are stored securely to help resolve issues, improve service, and prevent abuse.

What We Do NOT Collect

WizLiv never collects unnecessary or intrusive data. Your personal identity and viewing activity remain private.

No Viewing History

We do not track what channels you watch, when you watch, or how often you watch.

No Full Payment Records

Card numbers, PayPal data, and crypto wallet keys are never stored on our servers.

No Precise Location

We do not track GPS, physical address, or exact geolocation — only general region for system protection.

How We Use Your Data

Your information is used exclusively to deliver a stable, secure, and functional IPTV experience.

Service Activation

We use your provided details to activate your subscription and assign the correct playlist or XC login.

Account Protection

Basic login data helps us detect unusual activity and prevent unauthorized access.

Technical Support

Diagnostic logs and device info assist support agents in resolving problems quickly and accurately.

Service Improvement

Anonymous performance data helps maintain server routes and streaming stability.

Policy Compliance

Certain information is used to enforce terms, prevent fraud, and manage system health.

How We Protect Your Data

We take strong measures to ensure your information is safe, secure, and never misused.

Encrypted Storage

Sensitive information is stored using industry-standard encryption and security protocols.

Restricted Access

Only authorized staff can access limited account data for activation and support.

Secure Infrastructure

WizLiv uses hardened servers, protected networks, and automated monitoring tools.

Authentication Protection

We protect accounts with multi-step verification methods and abuse prevention systems.

How We Share Information

WizLiv never sells personal data. Information is only shared when absolutely required.

Service Providers

Limited technical data may be shared with infrastructure providers to maintain network stability.

Fraud Prevention

Data may be used to prevent fraudulent activities, abuse, or system manipulation attempts.

Legal Requirements

Information may be disclosed if required by applicable law or official legal process.

Cookies & Tracking Technologies

WizLiv uses minimal cookies strictly for essential website functionality and security.

Essential Cookies

These cookies keep the website functional and allow login, authentication, and navigation.

Performance Tracking

Basic analytics help us optimize pages and improve security, without identifying you personally.

No Advertising Cookies

WizLiv does not use advertising trackers, behavioral profiling, or third-party marketing pixels.

Your Privacy Rights

Depending on your region, you may have the following data protection rights.

Right to Access

You can request a copy of the limited data we store related to your account.

Right to Erasure

You may request deletion of personal information when allowed by applicable laws.

Right to Correction

You can update or correct any inaccurate account details stored by WizLiv.

Right to Restrict Processing

In certain situations, you may request limited use of your data for security reasons.

Right to Withdraw Consent

You may withdraw certain privacy consents at any time, where applicable.

Data Retention

WizLiv keeps only the information necessary to operate your IPTV service safely and efficiently.

Active Subscription Period

Most account data is retained only for the duration of your subscription.

Support History

Conversation logs may be stored for training, fraud prevention, and service improvement.

Deletion Upon Request

You may request deletion of certain data, subject to legal or security limitations.

Policy Updates

WizLiv may update this policy at any time. Continued use of the platform means acceptance of the most recent version.

Contact & Privacy Support

If you have questions about this Privacy Policy or your data, contact WizLiv Support. We respond within 1–24 hours depending on demand.

Your Privacy Is Our Priority

WizLiv is built on simplicity, stability, and trust. We protect your data with care and transparency, so your IPTV experience stays safe, reliable, and effortless.